1. Nature of Our Service

Xam Killer offers digital products and online services, including mock exams, practice tests, performance analysis, and subscription-based learning tools. Once access is granted, services are considered delivered.

2. Refund Eligibility

Due to the digital nature of our services, refunds are generally not provided once access to exams or premium content has been activated.

Refunds may be considered only under exceptional circumstances, such as technical errors that prevent access and cannot be resolved by our support team.

3. Non-Refundable Cases

• Change of mind after purchasing an exam or subscription
• Partial use or completion of exams
• Poor exam results or dissatisfaction with performance
• Failure to read exam or subscription details before purchase

4. Subscription Cancellations

You may cancel your subscription at any time through your account settings. Cancellation will stop future billing but does not provide a refund for the current billing period.

Access to subscribed content will remain available until the end of the active subscription period.

5. Technical Issues

If you experience technical difficulties accessing purchased content, please contact our support team immediately. We will make reasonable efforts to resolve the issue or provide alternative access where possible.

6. Duplicate or Incorrect Payments

In cases of duplicate payments or billing errors, eligible refunds will be processed after verification by our billing team.

7. Refund Processing

Approved refunds, if any, will be processed within 3–5 business days and credited to the original payment method used during purchase.

8. Policy Updates

Xam Killer reserves the right to update or modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting.